Skip Links
Skip to content [Accesskey '1']
Skip to site search field [Accesskey '2']
Skip to site main menu links [Accesskey '3']
Skip to breadcrumb [Accesskey '4']
Skip to page content [Accesskey '5']
Skip to page content [Accesskey '6']
Skip to footer links [Accesskey '7']
Go to accessibility page [Accesskey '8']
ANNUAL REPORT 2009
Corporate website
marksandspencer.com
Download centre
Shareholder information
Contact us
Search
About us
Overview
Brand and marketplace
Operating & Financial review
Governance
Financial statements
Download centre
Annual report 2009 PDFs
Review document 2009
How we do business report 2009
Notice of AGM
Full Annual Report
Full Annual Report (3.35Mb - PDF)
By section
About M&S (113kb - PDF)
Highlights (113kb - PDF)
Chairman's overview (549kb - PDF)
Deputy Chairman's overview (125kb - PDF)
Group Finance & Operations Director's statement (113kb - PDF)
Our key performance indicators (110kb - PDF)
Our brand (288kb - PDF)
Our marketplace (169kb - PDF)
Our heritage (89kb - PDF)
Operating review (947kb - PDF)
Financial review (76kb - PDF)
Corporate governance report (188kb - PDF)
Other disclosures (101kb - PDF)
Shareholder information (82kb - PDF)
Remuneration report (230kb - PDF)
Independent auditors' report (51kb - PDF)
Financial statements (569kb - PDF)
Review document
Review document (1.11Mb - PDF)
Review document - large print
large print version of the review document (422kb - PDF)
By section - Audio files
1 Introduction (4.2Mb - mp3)
2 Chairman’s Overview (22.1Mb - mp3)
3 Board (5.7Mb - mp3)
4 Governance (4.02Mb - mp3)
5 Managing Through Recession (12.7Mb - mp3)
6 KPIs (9.76Mb - mp3)
7 Our Brand (2.6Mb - mp3)
8 Our Heritage (3.77Mb - mp3)
9 Consolidated Income Statement (2.43Mb - mp3)
10 Consolidated Balance Sheet (5.4Mb - mp3)
11 Consolidated Cash Flow Info (4.6Mb - mp3)
12 Consolidated Financial Record (4.34Mb - mp3)
13 Audit Statement (2.3Mb - mp3)
14 Summary of Reports (4.5Mb - mp3)
15 Summary of Remuneration (28.6Mb - mp3)
16 Share Info (5.89Mb - mp3)
How we do business report 2009
How we do business report 2009 (3.11Mb - PDF)
How we do business report 2009 - large print
large print version of the How we do business report 2009 (644kb - PDF)
By section
1 Introduction (2.2Mb - mp3)
2 Chairman’s introduction (3Mb - mp3)
3 A year in review (6.5Mb - mp3)
4 Climate change (3.6Mb - mp3)
5 Waste (3.8Mb - mp3)
6 Sustainable raw materials (3.2Mb - mp3)
7 Fair partner (10.8Mb - mp3)
8 Health (3Mb - mp3)
9 Independent recognition (2.7Mb - mp3)
10 Summary of progress (6.5Mb - mp3)
11 Climate change perform (30.34Mb - mp3)
12 Waste performance (18.3Mb - mp3)
13 Sustainable raw materials perform (17.8Mb - mp3)
14 Fair partner performance (18.8Mb - mp3)
15 Health performance (7.4Mb - mp3)
16 Manage how we do business (4.4Mb - mp3)
17 What we report (7.8Mb - mp3)
18 List and taking action (4.8Mb - mp3)
19 Forum for the future (2.2Mb - mp3)
20 Assurance statement (6.3Mb - mp3)
21 GRI (4.7Mb - mp3)
Notice of AGM document
Notice of AGM document (151kb - PDF)